Frequently Asked Questions
1Can I return a product if received wrong or damaged?
Yes, you can but you have to inform us within 3 days of product delivered and to return it within 7 days. There will be no returns or exchanges for custom orders.
2Can I purchase different items in same order?
Yes, you can, but delivery charges may vary from country to country.
3Can I enjoy free delivery?
No, since we provide our products at best possible price . So you need to pay applicable shipping fee.
4Will any freebie is there on any product?
Yes, T&C applied.
5Custom and personalized orders?
We are manufactures of large varieties of gems. So, obviously we make a large no. of orders. You can reach us for any personalised orders and we would tell you the processing time.
6Wholesale availability?
Yes, we can provide products at a wholesale basis. Just reach us for bulk orders and wholesale orders.
7Can I cancel a order ?
You can cancel your order before it's shipped.
There will be a cancellation fee.
